My Rewards Loyalty Program and Conditions Terms.

The Program was created to recognize and reward Simply Herbal’s loyal customers. These Terms and Conditions (the “Terms”) apply to your participation in the Reward Program.

Please read these terms carefully. By accessing or using this promotional program, you agree to be bound by the terms described herein and all terms incorporated by reference. If you do not agree, do not participate in this program.

Right of use

The Program is not addressed for or intended for use by anyone under the age of 18. You hereby declare and certify that you are at least 18  years of age. You may not use our Program in any way that violates any applicable local, national, or international law or regulation. Legal entities may not participate. Each member of the Program can only have one account linked to a single email address.

Sign up

To use the loyalty program, sign up for the Website by following these steps.

Create an account by submitting your name, email address and password, or use the account that you have already created for the Website.

Start earning points right away!

When registering, regardless of the method, you agree to 1) Provide accurate, up-to-date and complete information about yourself, and 2) Keep and update your information properly so that it is accurate, up-to-date and complete. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that take place in your account. You agree to notify us immediately of any unauthorized use of your account information or any other breach of security.

If the information you provide is incorrect or incomplete, we may prevent you from enrolling in the Program or canceling your enrollment in the Program. Each person can only have one loyalty program account. If we find that you have created multiple program accounts, we may cancel all of your accounts.

Earning Points

The benefits available to you through the Program are based on the number of “Points” you earn. You can earn Points through Eligible Markets (as defined below) and by participating in other special programs and promotions (as defined below) announced by Simply Herbal or its third parties from time to time.

Eligible Purchases: Purchases of products (after promotional offers, before taxes and shipping charges) made online.

Promotional Promotions: Other special programs and promotional promotions that earn Points can be made by us or our affiliates from time to time, at our discretion. Such offers shall also be subject to any additional conditions provided for in the promotional offer.

You earn points based on your market value in the ratio of one (100) Points for every euro (€ 1.00) you spend. Points are only credited to your account when your order is completed. Points accumulated under the Loyalty Program are advertising and have no cash value. There are no member subscriptions associated with the Program. Once verified, your Points will be credited to your loyalty program account. You can track your Points by logging into your account history. Points are only valid for 6 months from the date they were credited to your account. After 6 months, they are automatically removed from your account.


When you earn points equal to your next order, when you complete your purchases, the “Pay with your Points” payment method will appear. This will complete your purchase by paying the value of your purchases with your points. After completing your order, points will be automatically deducted from your account.

Additional program terms

Simply Herbal reserves the right to terminate your loyalty account and / or participation in the Program if we decide that you have violated these Terms, have more than one (1) account or that your use of the account is unauthorized, misleading, fraudulent or otherwise illegal.

Simply Herbal has the right at any time, with or without notice, to:

Terminate, cancel or change the Rewards Program, rewards and / or any specific reward or benefit we offer.

Change the eligibility requirements for Points, or for a specific Reward.

Change the time you have to win or redeem a particular Reward.

Change any other function of the reward program.

If the Reward Program terminates, the Rewards you have earned but have not used will expire on the expiry date of the Reward Program. Earned but not redeemed Rewards are void after that date.


Product Returns and Points

If you cancel a purchase or return your purchase, our system will deduct the Points credited to you for that purchase from your account. If you have already redeemed these Points, this could potentially lead to a negative balance of Points in your account.


To the extent permitted by law, we may change these Terms at any time by posting updated or revised Terms and Conditions here. Check back often for any updates or revisions to these Terms.   Unless otherwise stated by us, any amendments will be effective on the date of entry into force of the amendments. The use of the Program after any modification or change to the Terms will be deemed your express acceptance of such modified terms and you also agree that you are bound by these modified Terms.

In addition, Simply Herbal may at any time, for any reason and without notice or liability:

1) suspend or terminate the operation or access to the Application or the Website or any part thereby.

2) Change, revise or modify the Application or the Website or any part thereby.

3) Discontinue the Application or the Website or any part thereof for maintenance and support.

4) Impose restrictions on certain features and services or restrict access to the Application or the Website and / or,

5) Terminate the authorization, rights and authorization granted herein. Upon expiry, the rights and licenses granted to you will terminate and you will have to discontinue any use of the Application.


Liability Disclaimer

Simply Herbal is not liable to you for any delay or failure to comply with our obligations under this Agreement arising out of any cause beyond our control, including but not limited to any force majeure events.

Limitations of Liability

We have taken care of the preparation of the Program. However, we will not be responsible for any errors or omissions in its content or for any technical problems that you may encounter with our Program.  If we find out about any inaccuracies in our Program, we will try to correct them as soon as possible. To the extent permitted by law, we exclude any liability for loss or damage that you or any third party may incur in connection with our Program and any website or application linked to our Program. This, of course, does not affect our liability, which cannot be excluded or limited in accordance with applicable law We will not be responsible if, for any reason, our Program is unavailable at any time or for any length of time.



See our Privacy Policy at , which is incorporated herein, governing how the personal information you provide to Simply Herbal may be used through the Program.


If you have any questions about the Program please contact us at

Translation of the Terms

We can provide a translation of the Greek version of the Terms into other languages. If there are discrepancies between the Greek version of the Terms and the translated version, the Greek version of the Terms prevails over the others.